All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process, we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:
If you cancel your order BEFORE it has been shipped, you will be assessed a 10% cancellation fee before credit is issued.
If you cancel your order AFTER it has been shipped, you will be charged a 15% cancellation fee.
Orders which are REFUSED AT DELIVERY will be assessed 20%, which includes returning it to us as well as restocking. We reserve the right to change this policy at any time without notice.
Please click (here) to read our full cancellation policy.